An online platform, wherein, customers and specialist users collaborate for IT trouble-shooting and similar consulting engagements.

Mobile app to enable customers to raise an incident, and a specialist user to resolve the incident. Our app takes care of the assignment of the incident to appropriate user group / user.

Features

  • Registration
  • Incident Management
  • Self-allocation of the incident
  • Notification
  • Dashboard
  • Reports

Tech Stack

  • AWS Server
  • React Native (Mobile app IOS / Android)
  • REST API
  • React JS
  • My SQL
  • Redux, Hooks
  • Node JS

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