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Importance of Mental Health Awareness at Work

Importance of Mental Health Awareness at Work

While efforts for mental health awareness in the space has picked up pace, there still is a long way to go. Recent studies and research has shown the direct link between mental health and performance or productivity.

To understand why mental health awareness at the workplace is an issue to be addressed immediately one must look at the bigger picture of how serious the concern really is. Numbers are absolute, and make an impact in a way that words cannot. So here are some numbers to put things into perspective, before we delve further into the topic.

Mental Health Awareness – A Reality Check

  • 56 million Indians, or 4.5% of India’s population suffer from depression.
  • While nearly 10 per cent of the population has common mental disorders, 1.9 per cent of the population suffers from severe mental disorders. [Source: WHO]
  • The WHO has defined sustainable development goals and elaborated the impact of mental illnesses and suicide on them. The suicide rate in India in 2015 at 15.7/100,000 is higher than the regional average of 12.9 and the global average of 10.6. Suicide is the leading cause of death among those aged 15–29 in India. [source: Mental Health Awareness: The Indian Scenario]
  • There is just one psychiatrist for four lakh Indians. Another expert said there were 4,000 psychiatrists, 1,000 psychologists and 3,000 social workers for the whole of the country and only 1,022 college seats for mental health professionals are set aside in India. [Source: World Mental Health Day: India’s Mental Health Crisis In Numbers]

Can the World of Work Make a Difference?

Yes it can.

Coming away from the scary numbers, let’s talk about how the world of work can make a positive difference to the existing scenario.

Why should the world of work make a difference?

Because about 8-10 hours out of 24 hours of our day is spent at work.

How can the work-space make a difference to our mental health awareness?

1. First things first, by acknowledging the importance of mental health and mental health awareness.

This made news recently, when an employee wrote to her CEO informing that she would be taking some time off, so she can come back a ‘100%’. The CEO’s response is up here for all of us to see.

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Acknowledging that taking care of your mental health is important is the first step towards creating awareness. Being fit mentally is just as important as being fit physically to be at your productive best. However, it is impossible to bring about change without acknowledgment of the issue.

2. Tackling the associated Stigma

The social stigma attached to mental health comes in the way of even acknowledging mental health issues and dialogues. This continues to be one of the main road blocks towards addressing mental health concerns. Along with dealing with the mental health concerns, the individual is also at the receiving end of a great deal of social prejudice and discrimination. One way work spaces can help tackle this is by holding frequent workshops, webinars, or even focused conversations and dialogues on mental health. It is because of the social stigma attached that more often than not, mental health concerns are internalized.  Addressing them by holding sustained conversations about them is the only to bust the stigma.

3. Making resources available

By creating a work environment where the employees have access to basic mental health resources, should they need it, is a great way of showing support for mental health concerns. When we say resources, we mean very simple, basic resources, which in fact should become a norm. For example, a counselor at a designated desk. If the organisation cannot afford a full-time counselor, you could bring someone on board for 2 or 3 days a week and he/ she could be made available on appointment. Similarly, other easy ways are by creating a resource pool of short  video clips or documents on mental health which could be circulated amongst the employees on email.

Spending some time on creating a ‘Mental Health Directory’, can also be hugely beneficial, not just for your organisation, but for anyone who has access to this directory. Recently, students from the Azim Premji University in Bangalore, created a Mental Health Directory for the city of Bangalore, which has valuable information regarding all available mental resources in the city. Awareness centers, recreational  centers, wellness centers, counselors, psychiatrists, alternative care services, rehabilitation centers are some of the many resources which have been documented within this directory.

4. Small changes to the work-space design can make big differences

When we say changes to work space design, we do not mean big, expensive changes. We mean a basic mindfulness check of your work space.

While companies invest in many strategies to support the physical health of employees, from flu vaccinations to filtered air systems, ignoring employees’ mental health means businesses risk losing any gains they make in physical health support. Depression, stress, substance abuse, financial distress, work-life balance, ADHD, and, yes, even workplace bullying are all issues with which workers are dealing and that have a large drain on productivity. – Jennifer Stukenberg, How to design workspaces that support employee mental health.

Being mindful in how the work-space is designed plays a huge role in enhancing the productivity of your employees, by supporting their mental health. The most basic checklist is as follows –

  • Well lit and ventilated work space.
  • Away from noise and distraction.
  • Ensuring cohesiveness by positioning the employees in such a way that they can see each other and feel connected, instead of feeling isolated.
  • Some green around – there are plenty of options for indoor plants!

5. Building Empathy into the Organizational Culture

How sustainable all the above listed options are, is entirely dependent on the larger culture of the organisation. Cultivating ’empathy’ as a culture within the organisation is the key to understanding mental health concerns.

Empathy is not sympathy or pity. Empathy is the ability to understand and share someone else’s feelings from their perspective. It’s about putting yourself authentically in someone else’s shoes. Asking questions from their point of view and not yours, pausing, listening and thinking about the opportunities / issues from that person’s position. Why Every Business Needs a Culture of Empathy

Without the concept of empathy, understanding mental health concerns, or working towards mental health awareness will remain a distant dream. Also, the culture of empathy really starts at the top. It is the vision of the organisation, and the outlook of those on the top to fulfill the vision which makes all the difference.

We leave you with this thought provoking TedTalk by renowned mental health practitioner, Vikram Patel, on Mental Health for All by Involving All. In his talk, Patel argues why mental health shouldn’t just be a privilege of the first world, as it is today, and should be accessible to all. He goes beyond just posing problems by proposing low cost and effective solutions to address these issues.

Are you ready to take on, what may be called as your ‘basic responsibility’ to make mental health accessible for your employees?

The Art of Firing – What’s the Best Way?

The Art of Firing – What’s the Best Way?

A few weeks ago, the internet was breaking with how Tech Mahindra fired an employee- without sound reason, without even having a one on one. A leaked audio of the HR Firing an employee brought the issue to the forefront. The matter escalated to such an extent that Anand Mahindra, Executive Chairman of the company, had to tender an apology which read, “I want to add my personal apology. Our core value is to preserve the dignity of the individual and we’ll ensure this does not happen in future,”.

It is true that letting someone go, moreover, having to be the one to communicate that decision, is far from easy. However, doing it in a dignified manner is crucial for the person in question, and even more so for your organisation. How you deal with your employees in times of crises reflects on what values your organisation embodies. We write this post for every person who has the capacity of making, and/or implementing the decision of firing an employee within an organisation. So, how do you fire someone while making sure his/her ‘dignity’ is not violated? Read on to know how.

  1. Know your Reasons

    Your job is half done when you understand and get to the root of why you are having to let go of the person concerned. Understand the reasons for the decision made to be able to articulate yourself clearly. Is it performance related? Is it because of behavioral or ethical reasons? Keep the required evidence handy to be able to support your conversation/ decision, if required. Doing this also helps you be firm while you are communicating the decision.

  2. Rehearse it

    Firing someone is much harder than hiring someone. It needs to be done with sensitivity and dignity. It also needs to be done with conviction. Rehearse what you would want to tell the employee concerned before having the actual conversation. This will help you preempt certain responses you would otherwise have been at a loss for. Playing out the conversation aloud, helps you prepare well for the real one.

  3. Time it right

    Timing is a key element for this job. Never hold this meeting at the beginning of the day – it upsets the productivity of both you and the employee concerned. As for the duration of the meeting, it should by no means stretch beyond fifteen minutes. Anything beyond that duration of time allows for things to get messy. While you have to be patient, you also need to be effective in your communication, and quick. Tough combination to achieve, but then, this is really your job!

  4. Follow a process

    Be fair when you fire someone and follow a standard operating procedure, just like you do while hiring someone. Have all the documentation ready, including a letter of experience and a termination letter. Hold the meeting when you have in paper all the settlements you would have to make for the employee concerned. It is also important to allow a reasonable notice period to the employee, so he may look for another job.

  5. Be kind

    The action in question, and kindness definitely don’t go together. However, it is still possible to deliver this job in a kind, considerate and dignified manner. The only way you can do this job well, and yet be kind is by being detached from the whole situation. Just enough to know that it is not YOUR fault the person in front of you is losing his/her job, at the same time it is sad for the employee and therefore you must be polite, kind and treat the individual with dignity. Being detached will also help you stay calm in case things start to get ugly, because you don’t take it personally. That way, you will by default take the higher road.

Ace businesswoman Mary Barra, says it best

My advice on firing is simple: Treat that person the same way you’d want to be treated if you were in that situation. They’re still a good person, just not the right fit. So how do you help them move on in a productive way that allows them to maintain their dignity?

Ever fired anyone? Tell us what you got wrong, or what you got right. Been at the receiving end of it? Tell us how you feel you would’ve done it differently!

The Importance of Gender Diversity in the World of Work

The Importance of Gender Diversity in the World of Work

We write this post assuming that we have come past the phase where we even refuse to acknowledge that gender inequality at the workplace is a very real problem, which requires an immediate solution. Unfair recruitment, unequal pay, the phenomenon of glass ceiling [The Federal Glass Ceiling Commission describes the term ‘glass ceiling’ as “the unseen, yet unbreakable barrier that keeps minorities and women from rising to the upper rungs of the corporate ladder, regardless of their qualifications or achievements.”], are all very pertinent issues which hinder gender diversity in the world of work.

Gender diversity at the workplace, is a crucial pre-requisite in the globalized world of work we all inhabit today. And here are only some of the reasons about why it is so important.

  1. Increased organizational performance

    Any organization’s performance is a reflection of the core values and principles of the organization. In other words, the performance of the team is directly related to the organization’s attitude and investments towards the team. One of the most important aspects which have a direct influence on organizational performance is equality and inclusivity. The employees, irrespective of their gender, need to feel like they are equals. It is only then that the motivation and interest to give back to the organization can be sustained within them.

  2. Ability to retain a diverse customer base

    In order to help your business grow, it is important for you to be able to attract and sustain a diverse customer base. It is difficult to be able to meet that requirement unless your employee base in itself reflects gender diversity. It is a fact that men and women perceive things differently, with relation to certain key issues. Diversity in thought at the end of the organization is directly related to how successfully the organization is able to retain a diverse customer / client base. A gender diverse work environment is by default a more engaging and supportive work environment.

  3. Decrease in attrition rates

    One of the most important causes leading to high attrition rates for any organization is inequality, or just the overall work environment which may not be very inclusive. Lack of equality or unfairness breeds dissatisfaction within the workplace, thus contributing to reasons for higher employee turnover or attrition rates. This not only reflects badly on the goodwill of the organization, but is also a rather expensive error to rectify. Workspaces which are more inclusive and fair tend to have lower attrition rates.

  4. A better talent pool

    A more inclusive and diverse work space by default guarantees a richer talent pool. By being gender biased as an organization, you automatically forego a huge chunk of talent. You never know what attributes, and skills you’re missing out on by eliminating or limiting female representation or engagement at various levels in your organization.

  5. Reflection of the organizational culture and values

    As we move towards a more globalized world of work, the values and the principles that organizations play by have started gaining more and more importance. It is exactly these values and principles that set an organization apart from others. It is the culture and the values harbored by an organization which lend to it, its reputation. One of the primary reflections of the same is the factor of gender diversity within an organization. The values of fairness, inclusivity and equality while being the most basic expectations, also paradoxically end up being very rare to find. And surely enough, any organization which boasts of these values, is one worth aspiring to be a part of!

 

It is an understated fact that we need more women at work, in the world of work. We at OBOlinx are an all women’s team, and have a ton of inspiring ‘women at work’ stories which we would love to share with you. But before that, we would love to bring your stories to the world. Tell us what has worked for you, and what hasn’t worked for you, as a woman at work. You never know who you might end up inspiring and providing hope to, out there!

The Glass Ceiling in India and What You Can Do to Shatter It

The Glass Ceiling in India and What You Can Do to Shatter It

What is the Glass Ceiling?

In an age and time where we are looking at India as a potential superpower, with a tremendously fast growing economy, with the population of the fairer sex at 48.1% [Census 2012], can we afford to deliberately leave women out of this race to develop into a superpower?

The Federal Glass Ceiling Commission describes the term ‘glass ceiling’ as “the unseen, yet unbreakable barrier that keeps minorities and women from rising to the upper rungs of the corporate ladder, regardless of their qualifications or achievements.” The phenomenon is quite interesting to study the gender representation question in the professional arena in India. People dismiss the existence of a glass ceiling in India, or dissent it, but can one can really ignore it?

Sure, we have made progress since the first wave of feminism. Sure, some progress is better than no progress at all. However, the problem arises when we view this progress in a gendered perspective, which brings to the forefront the acute discrimination and disadvantages the female working population in India faces, in comparison to their male counterparts.

What is most disturbing is the fact that not even certain big organizations or companies, with a turnover of crores to boast of, are exempt from imposing a deliberate, yet intangible and unbreakable barrier on the progress of its female employees.

 “Women are excluded from informal organizational network and get no help from their colleagues in decision making process. Thus by restraining women from strategic decision making process male counterparts try to heckle intentionally and creates a barrier for promotion. So women are less popular in strategic decision maker role.” – Corporate Glass Ceiling: An Impact on Indian Women Employees, Sarmistha Nandy, et al.

Understanding the Glass Ceiling

The glass ceiling is most apparent when a female employee is one step below a managerial position, where female employees are deliberately left out of decision making processes.

According to the Federal Glass Ceiling Commission there are three classes of barriers for women in top level management. The foremost are the Societal Barriers, or the obstructions imposed on women by the norms of the society. The many ‘social conditions’ that make it difficult for a woman to progress in her career.

The next class of barriers is Internal Structural Barriers. These barriers include the corporate climates we are exposed to, today. Meaning, the many apparent, and disguised ways through which organisations restrict the growth of female employees.

The third class of barriers are the Government Barriers. These barriers would be the structural barriers imposed by the State itself, which hinder the progress of female employees. For example, lack of proper law enforcement on behalf of the government in case of discrimination against women at the workplace, ignorance and insufficient reporting on the existence of a glass ceiling.

How can You Help Shatter the Glass Ceiling in India?

The first shout out is to all the employers or prospective employers who are reading this post. Go out of your way to ensure you treat your employees equally, irrespective of their gender. Invest your trust in them, and reap a handsome Return On Investment. Recognize merit and celebrate it. Understand that basically, it all boils down to you, to a great extent. However, even if you are not an employer, your role as a female employee is no less significant. Here are five things you can do to help break the glass ceiling.

1.Plan Your Career Well

It is common knowledge and a widely used, (or hopefully misused) stereotype that in India, the priority for women is always marriage over a professional life. The social values only reinforce the stereotype. We know for a fact (all our employees at OBOlinx are women) that this is changing fast.

Understand that it is absolutely possible to balance both if you make the right choices (we will not get into any details about it, that in itself is a separate topic altogether). Employers usually entertain this bias because statistics is on their side as proof. They do have a mental block when it comes to hiring or promoting women who fall in the bracket of ‘marriageable’ category.

2. Work on your Skills

Groom yourself according to the profile you are looking to grow in. Acquire the required skill set, and keep working on yourself. Talent, grit and hard work are three things that have the potential to catapult you beyond that glass ceiling. Brush up your general knowledge and be aware about the affairs of the world, especially about the line you are working in. Without fail, read the newspaper every day.

We would also recommend spending some time in grooming yourself personally, and investing some time and resources for an appropriate wardrobe and a presentable appearance (don’t get us wrong, we do not mean ‘beauty’ in any way). The trick is to look the part you want to play, and it does work!

3. Manage your own finances

The glass ceiling was constructed not only by the professional realm, it was reinforced by the private social values which have long and strong roots embedded deeply in the Indian ‘culture’. Change happens a little bit at a time, and should always begin within you. Sarmistha Mazumder, in her article, Breaking the Glass Ceiling: The Indian Way, puts the importance of learning  how to manage your finances and budgeting, very succinctly.

She says,“Financial empowerment is an essential factor that contributes to women’s stand in family and society. This calls for a huge shift in social norms established over few centuries. Following the traditional norms, most women handover their salaries to their father or husbands to invest or spend. Often, it symbolizes the dependency in decision making. When you are trying to build an environment of equality, take equal responsibility to manage the financials for your family. Manage basics like tax calculation, tax exemptions, investments, loans or critical house hold expenses. It is not rocket science. There are several training programs available for the same. Also, in any leadership role, budget management is unavoidable.

4. Network

Networking is a prerequisite to be able to go higher on the corporate ladder. Break into all the “old boys/girls clubs”  or make a few of your own. Involve yourself in as many events as possible, talk and socialize. Get to know other people and talk about what you do and what your plans for the future are. This is also a great way to help you come out of your comfort zone if you have never been much of an extrovert. All the ice breaking you do is good practice for breaking the glass ceiling, we say!

5. Prioritize

There are many things you are ‘supposed’ to do, and many things that are ‘expected’ you will do, by dint of being a woman. However, understand that you can empower yourself to make choices and prioritize. Don’t let unreal or unimportant expectations be the death of your career ambitions. Ask for help from your family and friends if you think there is a personal task they can help you with. Do not hesitate to delegate. These changes may seem drastic if you haven’t ever been on this page, but believe us, you would be surprised to see all the help you receive – you just need to reach out!

Apart from these five tenets (if we may call them so!), another very important thing is to never shy away from speaking up if you feel you are being discriminated against, on the basis of your gender. If a colleague goes through it, motivate her to speak up and stand by her side. Remember this – glass can be shattered if one strikes at it hard enough and long enough!

Making the Glass Ceiling a Thing of the Past

The glass ceiling in India is a reality today, because of a culmination of factors – socio-cultural, legal, personal, and organizational, and cannot be attributed to any single factor. Hema Krishnan, in her interview at IIM – Bangalore on “Glass Ceiling in India : A Reality for Women?” speaks about how every woman is capable of accessing the top most rungs:

“Theoretically, every woman is capable of reaching the top of her organization. What sets women such as Indra Nooyi and Chanda Kochhar apart from the rest of the similarly talented women are: a high level of sustained self-confidence and emotional quotient, persistence and patience, the right mentors at various stages of their career, an extremely supportive family and a little bit of luck or opportunity.”

It is due to centuries of subjugation, discrimination and domination that the struggle to make one’s talent known and respected in the professional realm, is a big deal for women in India. It wouldn’t be untrue, neither would it be a fleeting statement if we said that it is not half as difficult for the men.
The carefully constructed social systems, which intended to keep women out of the public sphere and relegate them only to the private sphere, are dismantling – slowly, yet steadily. It is a process that cannot take place overnight. With persistence, the glass ceiling in India will disintegrate faster than we thought it would! There is hope.

5 Quotes that Sum up the Essence of Team Work

5 Quotes that Sum up the Essence of Team Work

Great teams are not built in a day. It takes perseverance, patience, unmatched leadership, hard work and the many other ingredients that make up the magic sauce of Team work. To create magic as a team, it takes individual and collaborative synchronization.

Today we send some inspiration your way in the form of some very effective insights / quotes that will inspire you to be a great team player, and illustrate what real team work looks like.

1. Alone we are a drop in the ocean, but together we are the ocean itself.

“Team work is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie

2. Like the age-old saying goes, united we stand.

“None of us is as smart as all of us.” –Ken Blanchard

3. To begin, to forge ahead, and to succeed.

“Coming together is a beginning. Keeping together is progress. Working together is success.” –Henry Ford

4. Because no great team is built without a great leader. It takes a good leader to take responsibility, to share success and to never forget the pat on the back!

“If anything goes bad, I did it. If anything goes semi-good, we did it. If anything goes really good, then you did it. That’s all it takes to get people to win football games for you.” ― Paul W. Bryant

5. Mistakes happen. What is more important is sticking together unconditionally because after all you are a team. You must finish well, what you started together.

“We’re a team. It’s part of our job to help each other out, and to forgive each other quickly. Otherwise, we’d never get anything done.” ― Jeramey Kraatz

But what is most important is to realize the transience of bad things, and good things. To realize that winning is great, but losing gracefully defines who you are better than a win does. No one says it better than Lance Armstrong in these very powerful, and beautiful words.

“When you win, you don’t examine it very much, except to congratulate yourself. You easily, and wrongly, assume it has something to do with your rare qualities as a person. But winning only measures how hard you’ve worked and how physically talented you are; it doesn’t particularly define you beyond those characteristics.
Losing on the other hand, really does say something about who you are. Among other things it measures are: do you blame others, or do you own the loss? Do you analyze your failure, or just complain about bad luck?
If you’re willing to examine failure, and to look not just at your outward physical performance, but your internal workings, too, losing can be valuable. How you behave in those moments can perhaps be more self-defining than winning could ever be. Sometimes losing shows you for who you really are.” ― Lance Armstrong

Love working as a part of a team? Prefer working alone? What do you think is a better way to be most productive? Share your thoughts on team dynamics and we’ll be happy to share them further!