Solve IT
Product Description
An online platform, wherein, customers and specialist users collaborate for IT trouble-shooting and similar consulting engagements.
Mobile app to enable customers to raise an incident, and a specialist user to resolve the incident. Our app takes care of the assignment of the incident to appropriate user group / user. (In our case, specialist)
Features

Registration

Incident Management

Self-allocation of the incident

Notification

Dashboard

Reports

Tech Stack

AWS Server

React Native (Mobile app IOS / Android)

REST API

React JS

My SQL

Redux, Hooks

Node JS

