It is always difficult to have a conversation about something someone is not doing well enough, at work. However, without these conversations, and appropriate avenues to facilitate these conversations, getting better would never be an option. Giving negative feedback is something that can get uncomfortable for either of the two...Read more
The world that we inhabit today, is characterized most frequently by the relationship between consumers and service providers. The reason being, a majority of our actions are defined by either consumption or provision of services. We could be at the receiving end or at the end of delivery, whether...Read more
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