Office Etiquette Archives - Page 4 of 7

Beware: 5 Social Media Mistakes When Job Hunting

by sincera | Dec 22, 2015 | Career, Communication, Infographics, Job Offers, Managing Yourself, Office Etiquette, World of Work

Did you know that 92% of recruiters and companies are using social media to search for or vet candidates for jobs? Social Media is a gold mine for recruiters. Online networks are chock-full of precious data, both personal and professional. And recruiters are digging deep to uncover more about job hunting candidates. (Source: Jobvite 2015 recruiter nation Survey)

Social Media has truly become a powerful tool in the process of recruitment. If you are job hunting (and even if you are not), you should be very careful about what you put out there, because EVERYTHING you ‘update’, ‘post’, ‘tweet’ or ‘Instagram’, is likely to be held for or against you when you are job hunting. Do an online search on yourself first and see what comes up. Do you want potential employers to see this information about you? Is your online presence a credible and reassuring one? Here are the five social media mistakes when job hunting, you definitely should be wary of:

1. Inappropriate Photographs

Curate your online profiles carefully for any inappropriate photographs that would not leave a positive impression for your potential employer. For example, you don’t want overly explicit photographs of the crazy bachelor’s party your friend recently had! Be sure to check the tags as well – a lot of times, you may not have uploaded photographs, but if your friends have tagged you on them, they will still show up on your profile. Tone down on the selfies too.

2. Dissing your old employer or colleagues in public

A strict no-no, and is also extremely unprofessional. Remember that it is a small world and ending things on a bad note can have consequences you didn’t even think of then. Besides, ranting away to glory in a public forum (and God forbid, with spelling and grammatical mistakes galore) reflects very poorly upon you, and your future or potential employer would definitely take a judgement call based on this one factor.

3. Bragging about illegal activity

Remember that you are not in high school anymore, and it is no longer ‘wicked’ to do this stuff. Speaking of ‘stuff’, it is completely unacceptable to put up information regarding your personal habits which are also borderline or completely illegal. No employer would ever let such information pass unnoticed, and with that, you can kiss your dream job goodbye.

4. Very frequent/very few updates

A constant social media presence would definitely bring to your potential employer’s mind “He/she is 24*7 on Facebook, Twitter, even at 12.30 pm on a weekday. Is he/she easily distracted? Will he/she able to focus on his/her work?”, and there goes your chance. Similarly, in today’s world, being completely absent on social media reflects a general lack of interest in current affairs and networking. Strike a balance between too much and too little time and presence on social media.

5. Not controlling/limiting privacy

When the likes of Zuckerberg and Hoffman have created options where we can control what we want to show to the world, and who we want to show it to, why not use it? Since you can’t really filter everything, you may consider restricting your privacy options to only your friends or people you can trust. Here is a great post that tells you exactly how to clean up your online profiles on Instagram, Twitter, Facebook and more. But we would still ask you to cleanse whatever you can (and don’t forget to go back in time to delete/filter inappropriate postings – that trip to Goa/Las Vegas where your friends captured your “zombie” time? Hide for sure!). Because it does make an impression, and will probably have made the first impression before you even make it to the interview!

The presence and reach of social media in our lives – personal and professional, has become quite overwhelming, and increasingly so in the world of work. Being aware and conscious of how much and what you put out there, and what counts as social media mistakes when job hunting, will always work in your favor, regardless of whether or not you are job hunting actively.

Bonus Infographic: In case you need more motivation to proactively manage your social media presence to succeed in your job hunt, we have the facts and figures here from Jobvite on why Social Media matters:

5 Huge Body Language Mistakes That Will Ruin Your Chances At Work

by sincera | Dec 7, 2015 | Career, Communication, Communication Skills, Managing Yourself, Office Etiquette, World of Work

The importance of effective body language in our professional lives cannot be stressed enough. Whether you are at a job interview or are giving a speech or an important presentation at your workplace, if your body language is positive and effective, more than half your job is done. Remember that body language came before speech and 80% of the message that you “get” or “give” in a conversation is read through non-verbal communication and not the actual words. We have written about the tips for effectively employing this powerful tool at work, and now we give you the biggest body language mistakes that you need to watch out for and avoid at work:

Body Language Mistakes #1 – Avoiding Eye Contact:

When you avoid eye contact, it reflects your lack of confidence. Maintaining a steady eye contact with your audience helps build a rapport, and makes you appear less shifty. Remember to take breaks in between maintaining eye contact, lest you appear to be staring. Looking at someone constantly, for an extended period of time could be interpreted as aggressive, but mostly it would be interpreted as creepy!

Body Language Mistakes #2 – A Weak Handshake:

Handshakes are tricky things and need to be ‘just right’, not too weak, and not too firm. A weak handshake indicates lack of authority and confidence, while an overly firm handshake would come across as aggressive. The best handshakes are described as brief, yet ‘firm’. Also, maintaining eye contact while shaking hands is a must.

Body Language Mistakes #3 – Exaggerated Gestures:

Exaggerated gestures are a sign of you having failed at effective verbal articulation. Be in control of your gestures, avoid being too forceful and gesticulating too often. It takes away from the real weight of the matter and is extremely distracting for the onlooker(s).

Body Language Mistakes #4 – Bad Posture:

While it is important to feel comfortable, it is more important to not get so comfortable that you appear lazy, nonchalant and uninterested. When seated, avoid slouching which makes you look lazy or leaning forward which makes you look aggressive. Sit as upright as possible, with your hands on your lap. When standing, maintain a comfortable posture while drawing the complete possible length of your height, but at the same time taking care to not appear stiff.

Body Language Mistakes #5 – Fidgeting:

Constantly fidgeting or fixing your hair/clothes, et al., makes you appear as though you are anxious, nervous, overly self-conscious or distracted. The nervous energy would definitely be visible to the onlooker(s) and succeed in doing the very opposite of what you intended to, distract them instead of holding their attention.

Being aware and conscious of your body language, and working on it is an effort worth making. Be it your professional, or personal life, your body language is something that will always create a lasting impression. It reflects your maturity, professionalism and confidence and speaks a great deal about how you carry yourself. After all, it is the language you speak with, without even speaking a word. Like Peter Guber says,

“Language is a more recent technology. Your body language, your eyes, your energy will come through to your audience before you even start speaking.”

What do you think ? What are the other big body language blunders that we consciously or unconsciously make ? We would love to hear back from you.

And here is a bonus : We came across this powerful Ted Talk by Amy Cuddy, a renowned social psychologist.who shows how “power posing” – standing in a posture of confidence, even when we don’t feel confident — can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success. Check out the high power and low power poses that she demonstrates in the video as well. She shows us that we can actually fake it to become it (yes, no kidding!). Bravo, Amy!

https://www.youtube.com/watch?v=Ks-_Mh1QhMc

Five Obvious (but Uncommon) Methods to Build Great Teams

by sincera | Dec 4, 2015 | Business, Career, Leadership, Management, Office Etiquette, Performance, Productivity, World of Work

Whether it is a strategic goal or an operational mandate, the success of every business objective ultimately depends on one and only one factor – How good is your team? The best visionaries and managers can achieve very little if they don’t have a motivated, energized and effective team under them. Great Teams just don’t fall in place automatically, they are built. It takes considerable effort and strategy to build great teams that thrive on challenges and makes work look like fun and a great adventure.

Management is nothing more than motivating other people ~ Lee Iacocca

In my years of being managed in and managing tiny, large, diverse, global and multi-functional teams, I have learnt along the way that there are some pretty obvious methods to build and sustain a high value team of best performers:

Build Great Teams Method #1: Hire for Attitude

We hear this quite a lot but what does it really mean? To me, it means looking for enthusiasm more than expertise, integrity more than degree and thirst for knowledge more than experience. Skills can be taught but it is quite difficult to change behaviors and attitude. Destructive behaviors are very contagious and a few people with a bad attitude can ruin the performance of an entire team no matter how good the rest are. It is important to filter for the best from the start or prune the bad apples the first chance you get.

Build Great Teams Method #2: Give Autonomy (with Accountability)

People are in their best performance “zones” when they find meaning in the work they do. Work is no longer just a job with a salary in today’s global 24/7 environment, it is significantly integrated into our lives. People need to be deeply engaged and feel that they are making progress every day in their lives through their work. One way to do this is to cultivate the concept of entrepreneurship within teams. Assign goals (and not tasks) to your team and give them sufficient autonomy and authority to work towards these goals. “I don’t know” is sometimes the best answer that a leader can give to promote initiative and dynamism within the teams.

Build Great Teams Method #3: Respect (Lots of it)

Cultivate a culture of respect and be a model for it. Promote mentoring within teams and break silos. The best teams discuss, debate and challenge each other on the way to achieving the remarkable while being respectful of each other’s uniqueness. Celebrate this uniqueness and the value that every member of the team brings to the table. When people respect each other, trust in each other’s abilities soon follows and it becomes much easier to make the right decisions to achieve common goals.

Build Great Teams Method #4: Practice Transparency (Enable Communication and Collaboration)

You cannot expect people to operate blind and still give their best output. Technology has made the sharing of information and the levels of interaction much easier – use this to your and the team’s advantage to ensure that the right hand knows what the left hand is doing. Free flow of information empowers team to collaborate and enables rapid progress.

Build Great Teams Method #5: Appreciate, Appreciate and Appreciate

Yes, I can’t say this often enough and I am not talking about the carrot and stick approach. Genuinely and sincerely demonstrate that you value your team by thanking them every opportunity that you get. Make it a priority to notice when people are doing things right or are going out of their way to ensure the success of the team. Celebrate this publicly and privately. This lifts people up, it makes people feel safe and that they matter. This in turn frees them up to perform and contribute at their highest levels.

As I mentioned earlier, the methods are pretty obvious but the simplest methods are always the most effective. It surprises and saddens me to see how often managers don’t practice this. Can’t sum this post up better than Tom Peters:

A soaring vision is desirable.

An effective strategy is important.

Super-processes are a necessity.

But in the end, it’s all about … THE PEOPLE!*

*It’s ALWAYS all about

… THE PEOPLE!

What have your experiences been in building and in being part of successful teams? What would you have done better? I would love to know.

Body Language and its Importance – Make it Work for you at Work

by sincera | Nov 30, 2015 | Career, Communication, Managing Yourself, Office Etiquette, World of Work

Whoever said the only way to speak and communicate is through words? Even when you don’t speak a single word, your body language often conveys everything you want to say, sometimes even more than what you would want to say. What exactly is body language? All non-verbal communication made consciously or sub consciously. All leadership gurus and soft skill trainers would swear by the importance of proper body language. But why is body language so important after all?

Body Language plays a crucial role in communication – It can either complement your speech, or be a complete distraction to what you are saying, hence reduce considerably the effectiveness of your communication. It is a proven fact that 7 % of what we want to express is communicated through the words we use, 38% from the tone we use and 55 % comes from our body language. Hence, how effective our communication is depends heavily on how effective our body language is.

Body Language can earn you friends, or enemies – Your body language can help you be approachable or it can earn you unwanted attention. While you may not even be aware of certain flaws in your body language and may be doing it at a subconscious level, it is always best to try and be conscious and make an effort of checking yourself when you feel you could communicate better.

Signs of Positive Body Language:

Smiling (Discretion necessary here depending on the seriousness of interaction :))
Eye contact
A perfect handshake – not the death grip, not flaccid either
Affirmative movements like nodding head when required and reaffirming smiles.
Using hands – Use your hands to help emphasize your words, but don’t use them to the extent of it appearing as though you are dancing!
Slow and clear speech
Your posture reflects your confidence or lack of it – How you carry yourself, whether your posture is straight and upright or bent and slouched determine whether you are confident and interested or disinterested. Leaning forward slightly implies interest, a willingness to comprehend
Slowly nodding – Shows a positive interest / comprehension / validation.

Signs of Negative Body Language

Tapping fingers – Agitated, anxious, bored, calculating.
Resting your palm on your chin – Critical, cynical and negativity towards the receiver.
Nose-rubbing or nose-touching when giving a verbal response – A sign of doubt, dishonesty.
Rubbing around ears when giving a verbal response – Performed while winging an answer, commonly associated with ‘I don’t know’ type response.
Rubbing the back of your head or neck – May suggest a disinterest in the conversation.
Staring blankly at the floor – May suggest a disinterest in the conversation.
Rapidly nodding your head – May display impatience / eagerness to add something to the conversation.
Rubbing your collar – Nervousness.
Biting your fingernails – Nervousness.

Our body language is mostly governed by our subconscious mind. A great way to find out how exactly our body language is, is by filming ourselves. Self-assessment is one of the most constructive forms of assessment. Though, one needs to be oneself and not alert towards the presence of the camera. The best way to be perfect, as we always say, is by practicing!

Decoding body language through non-verbal cues is also the best way to understand what the person in front of you is actually trying to communicate. Here is a helpful infographic by blogger/illustrator Yumi Sakugawa that gives some very useful body language tips.

Recruitment Diary – How to Sift Through Rumours While Hiring

by sincera | Nov 24, 2015 | Job Offers, Management, Office Etiquette, Recruitment, World of Work

Rumours have always been as much a part of the professional spaces, as they are of the idle personal spaces. Be it random, unnecessary rumours resulting from personal vendetta against a colleague that end up in reference checks, or unsubstantiated rumours about a new employee you are just about to recruit, rumours while hiring do pop up inconveniently. Even though you would really like to have the person on your team, based on your meetings and interviews with the potential candidate, the authenticity of the rumour would have the last word. While most of us, as experienced professionals would say that we would go ahead and recruit the candidate irrespective of what rumour we hear, because, well, it is just a rumour, actual studies have been conducted which prove quite the contrary. The odds of not employing a potential candidate based on a rumour against him/her are higher.

As professionals, we are all well aware of the importance of background checks before recruiting a candidate. With this one thing gone wrong, it could make all the difference, and for the worse. In the World of Work, it is a thumb rule to steer away from rumours and giving it flesh, at any cost. However, humans we are, and mistakes we shall make. Here are three basic principles, that will hopefully help you sift through the rumours while hiring when you are about to make a job offer to a potential candidate.

Focus on the positive

Don’t be penny wise pound foolish. If by believing the unsubstantiated rumour, which doesn’t even mean anything grave, you let go of a true asset to your organization, you should think twice. Weigh the potential of the candidate against the authenticity of the rumour and then take a call.

Remember the source

Always, always remember the source. The reason for the rumour could be purely out of petty personal vendetta and in such a case you do not want it affecting your professionalism. Verify the source and do the required research to determine whether or not the rumour could be true. Half your work is done if you know how reliable or unreliable the source you heard the rumour from, is.

Be thorough in doing your own background check

Do not be dependent purely on your team for doing all the background check. When you encounter roadblocks like these, spend some time on doing your own background check, especially if you are looking forward to hiring the potential candidate. Don’t just depend on internet searches for the background checks, they are seldom reliable, and are often noisy information platforms. Tap into your own sources and seek out dependable data.

Also remember that it could have been you in the other person’s place, and losing a job for no valid reason doesn’t make any one feel good. Besides, it is as much your organization’s loss, as it is the candidate’s. Probably a greater loss for you if the candidate was truly worth hiring, because he/she will anyway get a job elsewhere. Factor in all the consequences and a take a decision accordingly, never on a whim. In the World of Work, it is always professionalism over rumours.

Office Etiquette: 5 Things NOT to Say to a Pregnant Colleague

by sincera | Oct 15, 2015 | Communication, Communication Skills, Managing Yourself, Office Etiquette, World of Work

Motherhood, and the whole experience, isn’t an easy one. And it can get especially tough for pregnant women at the workplace, warding of uncomfortable questions and awkward comments on a daily basis. Usually, talk about personal life and sex is off-limits at work, and this topic falls in the gray area in between the two. Knowing what you can and can’t say to a pregnant co-worker can be a little tricky. It all begins with awareness, and the fact that you are interested enough to know more, does earn you a brownie point. Respecting her privacy and personal space is key here. Read on to find out more about the things NOT to say to a pregnant colleague (irrespective of your gender!).

1. Was the baby planned?

This can be an uncomfortable question for her to answer, since you are asking her a particularly intimate one – about her contraceptive choices! While you may ask it very innocently, it may not be as well received as you would expect. Besides, imagine if the answer is “no”, wouldn’t the conversation get particularly awkward then?

2. You look huge, are you expecting twins?

This question has great potential to be regarded as an insult. Under no circumstance is it acceptable to make a comment on the size of a pregnant lady. They already have enough trouble negotiating all that extra body mass without people pointing it out! Another thing worthy of mentioning here is, never assume someone is pregnant just judging by their size, unless they’ve explicitly told you they are. Even if someone else has told you a co-worker is expecting, it is best you reserve any comments about the same, lest it lands you in an uncomfortable situation.

3. Are you excited about your maternity leave?

Not a very sensitive thing to say, since a maternity leave does not exactly equal a vacation, unless sleepless nights and nappy changes are your idea of a vacation! If given a choice, to deliver the baby without all that preparation, she would choose to work than take the maternity leave, any day! She’s having a tough enough time without having to respond to comments like these.

4. You should have this. You shouldn’t have that.

You know how when you have acne, you have hundred different people giving you all kinds of advice? Mostly stupid advice. This is almost like that, only much worse. Trust this that she is more concerned about her health and her baby’s health than you ever will be. So let her, and her gynecologist decide what she should or shouldn’t drink or eat!

5. Can I touch your belly?

Just saying that sounds so gross. Imagine how uncomfortable she will feel if she really doesn’t want random people to be feeling her bump, but says yes just to be polite! It’s different if she is excited enough to ask you if you want to feel the baby kicking. You might ask with warm intentions but it is best not to ask, since again, this being an extremely intimate experience, she may not want people touching her tummy all the time.

Things that you can say though (and that she will appreciate hearing from you) : a heartfelt wish – “I am so happy for you – congratulations!”, a genuine compliment – “you look awesome!” or a sincere offer to help – “Can I get you something from the cafeteria ?”.

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