Dealing with an Insecure Coworker at Work

Dealing with an Insecure Coworker at Work

At some point of time in all our careers, we will have to do deal with this issue, or a similar one – if most of us haven’t already. A work place is after all made up of humans, who are made up of complex emotions which can often be hard to understand. However, dealing with an insecure or jealous coworker is no piece of cake. It is worse when you know for a fact you haven’t done anything to invite the spite and jealousy you have been receiving. But is this a situation that is worth any grief? Absolutely not. Because it can be handled. And here’s how.

  1. Don’t antagonize the situation

    At times, when we feel we’ve done our best at helping the situation and still haven’t succeeded, we turn to the other side. We think that paying them back with the same coin might help, unfortunately that is hardly ever the case. Instead, hold your ground, keep calm and carry on. Never antagonize an already insecure person. When the time comes, you should be able to show that you’ve always taken the higher road.

  2. Try to introspect

    Could you be giving them a reason to behave the way they’re behaving? Your first reaction might be “no”, but spend some time thinking about this. Especially if you feel the situation is starting to really bother you. After all they say there’s never any smoke without a fire. It might even be something really small and insignificant. However, if you identify it and fix it, your problem is solved without any further damage

  3. Communicate

    Try speaking to your coworker directly and ask how you can help them. Tell them how of late you’ve been getting a sense of discord between the both of you, and it’s going to be difficult to work together if this uncomfortable atmosphere persists. The minute you start feeling as if whatever is happening is taking a toll on your work, speak up. Try to communicate with the person concerned directly to solve the issue. And if that doesn’t work, you might have to escalate it.

  4. Know when to escalate

    If you’ve done everything you can to understand and help the situation, and it still persists, escalate it to your HR manager. At first it may seem petty because if there is no “real” problem and simply a case of insecurity from the concerned  colleague. However, beware that these seemingly insignificant and petty issues can be blown out of proportion. Before you know it, you’ll be on the line of fire for something you’re not responsible for. In order to prevent it from getting there, know when to escalate the issue.

  5. Over everything else, be professional 

    Ways that your coworker will display his/her insecurity is by being rude to you, creating unnecessary hindrances in your work, not cooperating as a team mate, and even by spreading rumours and making false accusations. All of this might get a little tough to handle and accept, especially when you are not at fault. However, remember what will set you apart from the concerned colleague is how professionally you deal with the issue.

    Remember to put sensitive conversations on record so you can use it as evidence later, if required. Do give the other person the benefit of doubt that he/she might be dealing with something you aren’t aware of, and perhaps this misplaced sense of insecurity is stemming from there. However, remember that there’s only so much margin for error that can be granted. If you feel like a line is being towed, or you’re unable to give a 100% to your work because of this issue, flag it to the management.

    Want to know more about conflict resolution methods? Read our post on it, here.

5 Ways your Activity on Facebook May be Affecting your Career

5 Ways your Activity on Facebook May be Affecting your Career

Social media today has become intertwined with our very existence in ways more than one. It is really no longer a joke that everything we are doing – what food we’re eating, what music we’re listening to, what our coordinates are, it is all on social media. So how does leading our lives on social media impact our career? Could it have an adverse impact? Yes it could, and if you can’t do without Facebook, here are five ways you are potentially killing your career because of it!

  1. Telling the world how much you hate your boss

    Surprise, surprise (but really are you surprised?), making your opinions vocal about your superiors or colleagues at work on Facebook will not remain a secret from them. And how this could damage your reputation and career at your work place is anybody’s guess. Controlling these urges is a good idea because while it wouldn’t help you in any way, it would surely come with adverse consequences you would have to face. Besides making you look immature and petty, it might actually cost you your job!

  2. Not making use of your privacy settings

    Facebook has privacy controls you can set to make your posts visible to select audiences. Not all your posts need to be visible to everyone on your friend list – especially if you have professional contacts on your friend list. While the general principle of thinking before you post needs to apply to every person using social media, for professionals, you need to go one step ahead and decide whether what you are posting will have a detrimental impact on your professional image and if you should perhaps control the extent of its visibility.

  3. Your profile picture

    Companies today are increasingly making use of a candidate’s information on his/her social media to aid the decision-making process leading up to recruitment. In this scenario, everything you do on social media could have an impact on the hiring decision the company makes. However, the one thing that makes an immediate impression on your social media profile is your profile picture. Using a bad quality photograph, or an inappropriate one wouldn’t help you come off as professional.
    Want to know what makes for a good profile picture? Read our post about it here.

  4. The content of your posts

    While you do have every right of sharing your opinion on current issues, it is important to be sensitive and responsible in what you say if the issue at hand is a controversial one. Remember that this also has an effect on what your colleagues might think of you – in case you come off as too radical. In an ideal world, you are allowed to have your opinions without it impacting your work life, sadly, in the real world subconscious bias is a real thing. Besides, being sensitive about what you say on social media is always a good thing – regardless of whether you are a professional. Hasn’t “fake news” brewed enough trouble already?

  5. Using the same email address with Facebook and job applications

    Did you know that companies today use email plug-ins like “Rapportive”, which automatically collects all social media data linked with the email id you furnish, to get a more thorough idea regarding the potential candidate? This means, your social media footprints will be visible to your potential employer. Social media today is an immensely powerful tool in helping recruiters find the “right fit”. It is almost like a pre-interview. It is therefore wiser to use a separate email ID that cannot be traced back to your social media activity. However, it is always good to do a social media cleanse every now and then, and here is what you need to know about it.

Social media can help you make or break your career. Being strategic and responsible in your usage of social media can reap you more benefits than you imagined. One of the greatest professional advantages of social media is the scope it gives you to create a personal brand for yourself – regardless of who you are and what you do. Want to learn how personal branding works, and how it could benefit you? Read about the power of “brand you” here.

Deep Work to the Rescue

Deep Work to the Rescue

Focus and concentration are probably the two most scarce resources in the world of work. Well, the good news is, while they might be scarce resources, they are not in short supply. Because how we harness them depends entirely on us. If you are someone who works in a very distracting environment, or someone who is prone to distractions fairly often, or just someone who wants to achieve the most from every working day – the ‘deep work’ technique is something you must give a shot.

Simply put, and like the name suggests, deep work is when you delve into your work with utmost focus and concentration, and get things done. Fast. Sounds like a dream? Even I thought as much until I tried it out myself. Here are some easy action steps for you to start incorporating bits of deep work into your daily work routine, until it becomes a habit you can’t do without!

  1. Planning

    To get more done, the most done, the first step is to know what you have to do. That is, to plan your work well, and plan it well in advance. A lot of people believe that this is a waste of time, however, it is the very opposite of that. When you plan your work well, you know exactly what your deliverables and deadlines are. There is no way you are going to waste time thinking about what you have to do next, or feel intimidated about how much you have to do. Having a plan on paper, even if it is just a few bullets, will do the magic. Planning the week in advance is a great idea since it gives a good overview of what your week looks like and you can prepare and take stock accordingly.

  2. Doing one thing at a time

    Once you have a plan, you need to get to the next step, that is – to do. And whoever said multi-tasking is the way to go, couldn’t have been more mistaken. When you multi-task, you are doing the very opposite of deep work. Your focus is fragmented because you are doing too many things at the same time, in the bargain you don’t really get much done. Before you begin work, spend a few minutes reviewing your plan for the day, and tackle your tasks – one at a time.

  3. Schedule “deep work” slots

    We live in a world where connectivity is a must. A lot of people advocate turning off all devices and switching off the internet to get into the deep work mode. However, for some of us, this may not be a practical option since our work might be dependent on being connected. There is a work around for this. Use the first two or three hours of your day as “deep work” slots, during which you turn off your notifications and your phone. And also – like anyone who is good at what they do will tell you, don’t get to the emails first thing in the morning. The first few hours in the morning after you wake up is when your mind is at its peak. So make sure you make the most of it!

  4. A strict “no social media” rule

    Whether or not you are working in a deep work slot, for consistent deep work, make it a point to not use social media during your work hours. You can start with going a week without using any social media at all, and then use it only for a few minutes during lunch, or breaks. The social media and screen addiction has an extremely detrimental impact on our productivity. Stepping away from our phones and apps, and turning all our focus to the task in front of us is the simplest mantra to being super productive!

  5. Remembering to shut down appropriately

    How you sign off from work does have an impact on your over all work life. When you shut down at work, make sure you leave everything that belongs to your work place at your desk. Don’t carry work home. Or for that matter, even feelings from work home. Treat your time after work as sacred and do whatever makes you happy so you feel recharged for the next day. Remember that tomorrow is a brand new day and you’ve got to be in your most mindful state of being to make the most of the day!

    Have your stories of productivity, deep work, or just about anything related to the world of work to share with us? Do write to us and we’d be happy to feature them!

Exit Interviews and Why you Should Conduct Them

Exit Interviews and Why you Should Conduct Them

If this is the first time you are coming across this term, “Exit Interviews”, a good place to begin the post would be by explaining what it is. Simply put, an exit interview is an interview you conduct with a team member who is leaving the company. To clarify, an exit interview is conducted with an employee who is resigning, and not one who is asked to leave for reasons already known. While recruiting someone, the conversation with the potential candidate usually involves discussing why the said person is interested in the job. Similarly, for an exit interview, the conversation is about why the team member wants to leave.

And why should you conduct these? Here’s why.

  1. You will get a good gauge of any problems within the company

    The prime reason for conducting exit interviews is to try and understand how you can create a better environment, and work culture. The only way you can take proactive steps towards this is when you know what the internal problems are. It is usually harder to get an honest perspective of what’s not working on the inside, from employees. However, a frank discussion with someone who is leaving, might give you valuable insights into what you may have to engage with in order to bring about positive changes to the work space. A starter question for the conversation could be something along the lines of, “what do you think the company can change to be better?”

  2. You will understand why people are leaving

    High retention and low attrition is one of the goals every company aspires to achieve. Conducting exit interviews with individuals who choose to leave the company will help you understand if there are any issues within your company that need your attention. The reasons for an individual leaving a company are varied, and at times it may have nothing to do with the company. For example, the individual in question may have been offered a better salary elsewhere, or may be leaving for personal reasons, or other reasons entirely beyond your control. It is nonetheless good to understand the reason, just so you don’t miss out on knowing whether there is a problem you can fix.

  3. You create a culture of dialogue

    Exit interviews cost almost next to nothing, unless you mind paying with your time. This is an extremely cost effective technique which also adds value to your HR process. Having a process like an exit interview is a great practice which speaks about your concern, as well as enthusiasm when it comes to the work environment in your company. More than anything else, it shows your willingness to invest in communication and dialogue. This goes a long way in creating a sustainable work environment, which nurture’s its employees. One where they know that how they feel and what they say makes a difference, it matters.

Besides all these reasons, an exit interview is also a great way to simplify the way forward for both yourself, and the individual who’s leaving. Any last minute paper work/ surprises can be avoided with this step. Overall, it provides an opportunity to end the professional relationship on good terms.

Eliminating HR and Recruitment Bias with AI

Eliminating HR and Recruitment Bias with AI

Some of the biggest challenges in the field of recruitment stem from HR (Human Resources) bias, which impact the crucial aspects of diversity, inclusiveness and equality in the world of work. These issues can be hard to resolve since a lot of times certain prejudices or biases are so deep-seated and normalized, that one doesn’t even realize they are being biased. With a judicious use of AI in recruitment and HR, we can hope to create and sustain a more equal and diverse work space. And here is how.

  1. Using AI to root out bias during recruitment

    This by far is one of the best uses of AI. While AI learns the patterns of recruitment by analyzing the past history, it is possible to mould the algorithms in a way so that while playing the necessary filters of finding probable candidates, it doesn’t stick to the past biases in recruitment. In this case, the result is having a much greater chance at a diverse work force, and at a fair recruitment process which keeps in mind only the necessary qualifications which defines the successful candidate. Thus, keeping at bay any and all biases related to gender, caste, class, religion, et al.

  2. Using AI to identify gender biased job descriptions

    Here is something Amanda Bell, Director of Recruiting at Lever, has to say about Gender biased job descriptions:

    “Luckily, this can be pretty easy. Review your job descriptions with the lens of “Who is the audience here?” If your answer is “any qualified candidate, regardless of gender,” you’ve done a good job! It’s not just about the presence of gender-specific pronouns – it’s also about using language that is inclusive of all genders. Stay away from phrases like “kick ass,” “ninja,” and, believe it or not, “brah.” You can also ask a few employees of various genders to read the descriptions and solicit feedback.”

    In fact, this problem is deeper and more pervasive than we think. Even seemingly harmless words have an impact on how gender inclusive the descriptions are. With the help of AI, we can move a step closer to creating gender inclusive job descriptions. This is often the very first step of recruitment. And getting the beginning right, helps ensure the standards of fairness all through the process.

  3. Using AI to see the “invisible bias”

    While bias in recruitment, and the way job descriptions are crafted can be identified to a certain extent, there are multiple other forms of biases which aren’t visible. These are often the more insidious ones. And are also often the mound of biases leading up to the formation of the glass ceiling.

    Turns out, it is very much possible to sniff these biases out with the help of AI. For example, Joonko, a new application powered by AI, acts as a diversity coach. Based on experiential learning of CEO and Co-founder of the product, Ilit Raz, she designed it after becoming aware of the several forms of unconscious biases she as a woman faced in her everyday work life. In contrast to the available AI tools which mostly look at recruitment biases, this tool aims at illuminating unconscious bias in workplace situations where very few people even think or feel it exists.  “We try to catch these ‘micro-events and point them out to managers and workers immediately.”, says the co-founder on what the product aims at.

    This is a beautiful way of blending technology and human understanding to create a truly inclusive and fair workplace.

  4. Using AI to eliminate biases from Performance Management Systems

    It is no secret that performance assessments are often shrouded by conscious and unconscious biases of the individual entrusted with the task. An unfair assessment of an individual’s contribution to the organization definitely impacts the overall work space environment, making it a less happy place for people to thrive and work in. A way of dealing with these biases is by using AI in performance management systems. It can take care of two main things that are often said to influence a manager’s decision making with respect to performance assessment:

    – Regency Effect: i.e., when a manager bases the performance of an individual on a recent event, rather than looking at his/her performance over a period of time, cumulatively.
    – Contrast Effect: i.e., when a manager compares or contrasts an individual’s performance against someone else’s, instead of comparing it to the pre-set standards for the given task role.

While the role of humans in the world of work can never be completely over taken by AI, there are things that AI can help humans do better. With the right balance, and insights, AI powered technology can help us move towards fairer, equal, diverse and happy work spaces.