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Acing Presentations: How to Answer Questions Like a Professional Speaker

Acing Presentations: How to Answer Questions Like a Professional Speaker

by | Feb 13, 2018 | Communication, Communication Skills

Communicate Effectively while Presenting

If you have followed our blog, you know we have always stressed on how important excellent communication skills is for a successful career. It is one skill that needs to be part of everyone’s “lifelong learning” lists as one that needs continual investment of time and efforts. In this guest post by Belle Balace, a growth specialist from Visme, we tackle a very important topic relevant to effective communication- how do you answer tough questions during a presentation. Read on to know more!
 
Giving presentations can be nerve-wracking. Even more so if you have to answer unforeseeable questions on the spot. You could be very well prepared and still encounter questions from your audience that you may not be able to answer!
 
Nervous? Well don’t be, there is no cause to panic! Thankfully, there’s a cheat sheet for this. Visme has listed in this info-graphic everything you need to know on how to deal with a potentially stressful situation on answering questions during a presentation.
 
 

About the author:

Belle Balace is a growth specialist in Visme, a one-stop visual online tool where anyone can create engaging presentations, infographics, and other types of visual content in no time.

Five Main Barriers to Effective Communication – What to Avoid to Get Heard

Five Main Barriers to Effective Communication – What to Avoid to Get Heard

by | Feb 6, 2018 | Career, Communication, Managing Yourself

A great deal of confusion and chaos can be avoided in the world of work, if ‘communication’ could be understood in all its elements, and not just as an isolated concept. Starting from writing emails, to delivering speeches, holding meetings and giving presentations, what is the one thing that they all have in common? No prizes for guessing – communication. Communication – both written and verbal is of prime essence in the world of work. It is the sole aspect which truly can make a difference – for the better, or for the worse – in any given situation. At OBOlinx, we are constantly brainstorming about how one can perceive communication in a better, more effective manner. While we have written extensively about communication skills, and also about how one can improve them, it made sense to think about the ‘elements’ of communication. Understanding the solution to any problem is effective only when we can look at the elementary aspects of the problem. Once we have broken it down, it becomes easier to address them. In this post we speak about the possible impediments (in a broad sense) to Effective Communication, and in the post which is to follow, we will address the critical aspects or elements for communication.

 The five main barriers to effective communication :

1. Language issues

This is one of the most basic hindrances to Effective Communication. While it really might seem most commonsensical to be wary of this error, it still may occur. Most commonly, this happens when you are not fluent, or comfortable in communicating (could be verbal or written), in the chosen language. This might also happen when, as a result of discomfort with the chosen language, you translate using your imagination of the language you are most comfortable with, or the language that you “think” in. In doing so, like most translations, the essence of what you are trying to communicate might be lost.

2. Lack of context/ clarity

Assuming that your audience is already familiar with what you are about to say/ write is another possible obstruction to Effective Communication. This assumption might lead to a lack of background. As a result, what you try to communicate might sound a bit out of context and there will be a visible lack of clarity. As a result, your communication will be hampered.

3. Distraction

The medium and time for communication is as important, as the purpose of the communication itself. This stands defeated if the communicator is unable to figure out whether the time and medium is appropriate and distraction free. Ensuring that the environment is distraction free will help you communicate more effectively. For example, if your audience is already engaged with a task, or if the set up chosen for the occasion is distracting in any way, it might be difficult to have the entire attention of your audience.

4. Confusion

This factor relates mostly to the ‘content’ of your communication, and is not very different from the above factor regarding clarity. How you communicate must be completely aligned with what you want to communicate. In case your communication is open to interpretation by your audience, it means that you weren’t very clear in what you wanted to communicate. This may occur in case of over-lap, lack of clarity or lack of context.

5. Being unnecessarily verbose

When wanting to communicate effectively, the purpose must be clear and the aim should be to establish the purpose as swiftly, and simply as possible. Being verbose/ using difficult jargon defeats the very aim of Effective Communication, as you cannot be sure about how much of the content is processed by your audience. Big and difficult words and sentences always confuse the audience. Keeping it sweet and simple is the best trick.

How does one tackle these five broad issues (there are many other issues which may be clubbed under these broad ones), in order to establish an effective pattern of communication? Watch out for our next post which speaks about this!

Making Job Descriptions Gender Neutral

Making Job Descriptions Gender Neutral

by | Jan 30, 2018 | Recruitment, World of Work

Are you a recruiter? Have you, at some point of your career, wondered why is it that most applicants applying to the jobs you put out are male? One of the most obvious answers is how your job descriptions are worded. Is it calling out to male candidates? While you may not have been gender exclusive on purpose, you haven’t been gender inclusive either. In order to defeat the ever-growing glass ceiling when it comes to women at work, every stakeholder needs to plays a more active role. It is important to approach recruitment with sensitivity and to ensure that you are gender inclusive in your call for applications.

In this post, we are going to share some very powerful words from powerful women that Undercover Recruiter put together, in their article How Can Job Descriptions Be More Gender Neutral?

To understand the dynamics of what we are trying to explain, can be best done through knowing how and why gender exclusive job descriptions affect women. Here are their voices –

Angela Bortolussi, Partner at Recruiting Social

A few years ago I sat with my hiring manager, a Director of Engineering, and he said “Angela, I asked my wife to review the job description for our Front End Engineering role – she is also a Front End Engineer, and she told me ‘I wouldn’t apply for this role.’”

He of course asked her “Why?” She mentioned the job description had so many hard stops in terms of qualifications. For example, you must have 8+ years of experience, React experience is a must, and a Computer Science Degree is a must. She felt that she was somewhat qualified but didn’t have the exact qualifications needed for the role, and ultimately wouldn’t attempt applying.

He decided to take this into consideration and re-write the job description to become more gender neutral to hopefully increase the attention of women applying. (Guess what? It worked!)

Keep in mind though it’s a tough to really understand the thought-process when it comes to candidates applying for roles. Whatever the reason is, I think we (women) respond to job ads/posts differently.

Rebecca Fraser, National Executive Committee, Career Development Association of Australia

It is quite interesting how some words can be perceived as being more attractive depending on your gender. Removing gender specific words, an example may be he or she and Chairman or Chairwoman. This is challenging in some languages where they have grammatical gender and this may require job adverts and job titles to specifically confirm that they are being offered to all genders. Other language could be seen as more attractive to the male gender, such as describing the work environment as fast paced and challenging, or dominant and determined. Although many females will be attracted to this environment, research has shown that these words can be perceived as being about a male dominated work environment.

Lysha Holmes, Owner and Recruiter, Qui Recruitment R2R

It is essential that a job description is written as a narrative to the potential employee regardless of gender. Avoid assumptions, focus on skills and attitude, potential and opportunity rather than a “person” per se and therefore stereotypes can be avoided. This should include imagery used to promote any post on social media.

Poonam Mawani, Director, Azuki Accounts

Job descriptions are so important. They are the first impression of a company’s culture. There is software available now that can remove and replace gendered descriptions and words. There are certain phrases that can either attract more men or women. These should be identified and replaced to attract a more balanced candidate pool. How a firm describes itself in a job description is also important.

Amanda Bell, Director of Recruiting, Lever

Luckily, this can be pretty easy. Review your job descriptions with the lens of “Who is the audience here?” If your answer is “any qualified candidate, regardless of gender,” you’ve done a good job! It’s not just about the presence of gender-specific pronouns – it’s also about using language that is inclusive of all genders. Stay away from phrases like “kick ass,” “ninja,” and, believe it or not, “brah.” You can also ask a few employees of various genders to read the descriptions and solicit feedback.

Making sure that job descriptions are crafted in a neutral manner is in fact one of the primary steps towards implementing gender equality at the work place. Have you read our post on implementation of gender equality at the work place? You can read it here. You can also read more posts from our gender series by clicking on the following links:

Gender Equity Before Gender Equality: Why Women Need More
The Importance of Gender Diversity in The World of Work
5 Unconventional Career Tracks Women are Making it Big In

Giving Negative Feedback – 5 Methods that Will Help You

Giving Negative Feedback – 5 Methods that Will Help You

by | Jan 25, 2018 | Management, World of Work

It is always difficult to have a conversation about something someone is not doing well enough, at work. However, without these conversations, and appropriate avenues to facilitate these conversations, getting better would never be an option. Giving Negative Feedback is something that can get uncomfortable for either of the two reasons: 1. not being sensitive enough, 2. for being too sensitive and not putting across your point clearly. However, if you are in the shoes of someone who is expected to help your co-workers grow – by providing them with timely and accurate feedback, you will have to familiarize yourself with the process of delivering feedback. And it won’t always be positive feedback.

Here are 5 methods that will help you deliver negative feedback in a more structured, professional, and hopefully pleasant way:

  1. Take the help of self-assessments

    If you use self-assessments, your job is already half done. Using a pre-made self assessment checklist, and asking your team member to complete it before the feedback meeting helps both of you gain perspective about the current situation. In a lot of ways, it also helps both concerned get on the same page. By taking the help of a self-assessment you help prepare yourself for the meeting, and also give the concerned person an opportunity to rate himself/ herself honestly. During your meeting, this can be used as a yardstick to discuss the feedback you have.

  2. Use their job description as a basis

    Another “tool” apart from the self-assessment checklist that you can use to facilitate the feedback session is the job description of the team member. A job description is an outline of the expected roles and responsibilities of an employee. By using it as a basis of comparison to the actual tasks and objectives being met by the individual, you will have an idea about if he/she is aligned with the job description or has deviated from it. This will also help you point this out to your team member.

  3. Support your feedback with examples

    The basis for your negative feedback would be specific. And it is important to say out loud the specifics of the feedback. In other words, if your feedback comes with an example of a specific situation, bring it up. By doing so, you are able to be clear in your communication and this will also help you tackle the next steps of thinking about a solution to the problem. When you speak in vague terms, finding solutions to problems become difficult. As a result of which the problem may keep occurring.

  4. Speak about strengths

    It is important to support or balance your negative feedback with positive feedback. Remember that the objective of the feedback session is to bring to the notice of the team member what is not working, and to motivate him/ her to do better, and not the contrary. If it were the contrary then this would have been a meeting to discuss the individual’s termination from the organization. Therefore, it is important to also speak about the skills and the strengths of the individual. It is also important to be careful about how you speak. Adopting a tone that is firm, yet kind is the best bet. Do make sure that the session is a dialogue. Listening is as important as speaking!

  5. Remind yourself that this is your job

    No matter how hard it is to carry through this session, you need to because after all, it is your job. Before the session, it is important for you to orient yourself about it so you can be as professional as possible. Remember that it is not a personal reason being discussed, but a professional one. Hence, you must remain objective through out. It is also important to keep in mind that the team member concerned may not view the feedback as objectively as you provide it. In which case, you would have to remind yourself to hold your ground and tell yourself that you are doing your job.

Have you been in a position where you have had to discuss or provide negative feedback to a team member? What worked for you and what didn’t? Hearing from you always motivates us to write better, so do write back!

Keeping Healthy at Work – A Necessity

Keeping Healthy at Work – A Necessity

by | Jan 23, 2018 | Mindfulness and Health, Productivity, World of Work

Recently, a newspaper reported that every year around new years time, there is a record increase in gym memberships. It attributed the possible causes for this to people wanting to make a positive difference to their lives, look and feel better, before stepping out of an old year, or while stepping into a new year. But, what it did not report is the sudden drop in attendance as the months roll by. Well, we do not need to read this in a paper to realize this, we are already aware of this.

Why do we feel that it is only around the special milestones that we need to move towards making a healthier difference to our lifestyles? While that question is for a psychologist to address, we are only going to advocate why being healthy all year round is really the way to go. We need not sign up for membership at a gym, or try out unsuccessful but expensive detox diets every now and then. Incorporating small, yet sustainable methods of staying healthy is possible. Even when you have a full-time, mind-numbingly demanding job (this being an extreme, of course). And here is how.

  1. Keeping Healthy at Work: Get Moving

    Depending on how active or sedentary your lifestyle is, incorporate at least 30 to 60 minutes of conscious activity into your schedule. For example, if you have a typical 9 to 5 job, chances are the scope for you to find time specifically for working out is difficult. And if you do find the time, you find it hard to maintain it. There are a number of ways you can substitute for it at work. The first thing you can do is focusing on stretching every hour for 5 minutes. This also ensures you don’t keep sitting at your desk for prolonged periods and saves you all that stiffness and cramps. Another way you can focus on being fit while at work is using the lunch break well. Get a step counter on your phone (you don’t even need a fitbit!) and set your target. And cracking. Just walking can help you burn enough calories, and is a start in the direction of staying fit.

  2. Keeping Healthy at Work: Hydrate

    Most, or many of us, especially millenials are very guilty of the atrocious habit of never drinking enough water. The side effects of this are long-term, and in all probability irreversible when one reaches the tipping point. Adequate quantities of water in your system is essential to help you feel active, and stay fit. On an average an adult would be required to consume at least 2 liters of water (it varies according to your Body Mass Index (BMI), you can check how much water you need to consume, here). Cut down on caffeine, aerated and sweetened drinks and make a conscious effort to consume enough water. One method that could help you is keeping track – if you need to consume 2 liters, fill up two 1 liter bottles and make sure you finish them by the end of the day!

  3. Keeping Healthy at Work: Sugar fix? You can stay away

    Every time you find yourself reaching out for a candy bar or a cookie, because you feel “stressed”, or feel like it will help you function better, know that is Lucifer speaking to you. And what do you do when the devil is trying to advise you? You stay away. Cravings are only psychological manifestations. It is not your body that needs these sugar fixes, it is simply in your mind. While this might sound fairly unpalatable, a wise alternative to a sugar fix is fruit.

  4. Keeping Healthy at Work: Speaking of fruit…

    Make it a habit to have at least one helping of fruit a day. Most fruits commonly available are power packed with antioxidants and natural goodness (we are trying to not think about the chemicals injected). Not just fruit, be more attentive to what you see on your plate. Are consuming more carbs and less protein? Moving towards a protein rich diet helps you build energy and muscle, while getting rid of the fat in your body. You can stock the pantry up at your workplace at the beginning of every week, in a way that you know what you are going to consume for the rest of the week. By doing this, you can also stay away from giving into sudden impulses to have fast or junk food.

  5. Encourage your co-workers to hop on

    It is always more fun to do something in a group. And more so when the benefits are remarkable. Form your own buddy/ support group at your workplace. That way you will have each others backs whenever you find yourself deviating from caring for your health, or falling into bad habits again. A great way to keep this group alive would be to meet once a week and share highs and lows of the week, pertaining to your respective health routines. No time to meet up? No worries – technology to your rescue – a group on WhatsApp would be just as good!

Have pro tips about how you can keep healthy at work? We are all ears!