How to Succeed at Freelancing in India – Your Essential Guide

The concept of Freelancing has been fast to catch on in India, and can be just the thing for people aspiring for more freedom and flexibility in their work. At Oorja Biz Ops, some of us have been there and done that, and thought it would be useful to compile some market data and our experiences into a quick and essential guide on how to succeed at Freelancing in India. This is for those of you who are considering or are walking on this road of freelancing. If you are looking to quit your full-time job to work as a freelancer and perhaps set out to achieve your entrepreneurial ambitions, here are some things you need to know.

How to Succeed at Freelancing in India – What is Freelancing?

Simply put, freelancing is working for yourself. You are a “free agent” and choose your own clients. You are self-employed and hired to work for different companies on particular assignments. There are multiple interpretations now of the freelancing term.  You could be one of the following types of freelancers:

Independent contractors: Their work is project based, however they do not have an employer.

Moonlighters: They do freelance work in addition to their day job – after work and/or weekends

Diversified workers: They have various sources of employment, mixing traditional jobs with freelance.

Temporary workers: Their work is project based, but they have a single temporary employer.

Freelance business owners: They could be sole proprietors or have hired a small team, but are essentially freelancers .

Note: When we say, freelancing is working for yourself – the key word here is WORKING. Many people enter into freelancing thinking it is an easy way to be your own boss, or perhaps sit at home earning money doing nothing. Nothing could be farther from the reality. It is very hard being a freelancer, perhaps harder than being in a regular job. According to a study cited in The Economist, freelancers work an average of 6% more hours per week compared to those in employment. If you want a fulfilling freelancing career, YOU HAVE TO WORK very very hard for it. But then nothing good ever came easy, right? Our Essential Guide on How to Succeed at Freelancing in India  is intended to make you aware of some of these challenges and help you get prepared so that you can enter into the “Fun” stage of freelancing.

How to Succeed at Freelancing in India – What Can You Do?

The right question to ask here is – what are the in-demand skills in the freelancing market that match my skills and area of expertise? If you want to have a long term and successful freelance career, offer a service that you know people want. Choosing something you love doing without checking whether there is a market for that is a folly. As Kelly James-Enger, author of Six Figure Freelancing says:

“‘Follow your heart and do what you love’ is just a slogan. You need to get real. If you’re not offering a service people are willing to spend money on, you’re not going to be in business [for long].”

Here are some of the skill categories that are popular in India and an approximate wage range for each of them (Source – Economic Times):

How to Succeed at Freelancing in India – How to Price Yourself?

Setting and negotiating rates often feels like one of the most complicated and intimidating parts of freelancing. In order to set a rate that is appropriate for your skills, education and experience a freelancer must first understand the freelance market. Payoneer surveyed over 23,000 freelancers worldwide in order to determine the average hourly rates charged by freelancers. Here are some key findings:

  • The worldwide average hourly rate charged by freelancers is $21
  • Over three quarters of respondents are male (78%)
  • Freelance professionals work an average of 36 hours per week (7 hours per day for a 5-day work week)
  • The worldwide income satisfaction level of freelancers is 46%
  • Over 80% of the professionals surveyed work on 1 to 3 jobs at a time
  • Almost half of freelancers find projects via online marketplaces
  • The preferred social media channel to promote freelancing skills is Facebook

Now the India specific data (Read the full report here) :

  • The average hourly rate charged by freelancers in India is $19
  • Almost half of the clients that Indian freelancers work with are based in Asia, The Americas are also an important region, with over a quarter of the professionals’ clients residing there.
  • On average, freelancers with a higher level of education are charging more. This suggests that hiring companies and professionals do take education into account when selecting their freelancers, in addition to their experience, portfolio, and skills.
  • Professionals in Sales & Marketing are not only the most hard working, but also hold the highest level of income satisfaction in India (followed closely by freelancers in Finance & Management, and IT & Programming), while those in Writing & Translation are at the lowest level of satisfaction as well as working the fewest hours per week. It appears that there is a direct correlation between hours of work and income satisfaction, suggesting that many freelancers would ideally like to ïŹnd more work.
  • The worldwide satisfaction level of Indian freelancers is at 36%.

The table below from Upwork (Previously Elance-Odesk) will give an indicative idea on the average rate per hour that you could earn on the skills that are in demand internationally. These wage numbers come from the combined databases of Elance and Upwork, and are based on the average hourly rate for each skill between January 1 and May 31, 2015.

How to Succeed at Freelancing in India – Where Do I Find Work?

Want to break a leg in the world of freelancing? Start networking! The first and the best gigs that you get will most likely be through your own network. Meet up regularly with people who you think would be open to outsourcing or can recommend you to someone who would.  Shamelessly tap your friends/relatives and into their networks. Use social networks like LinkedIn, Twitter and Facebook to spread the word. The biggest challenge in Freelancing is finding enough clients on a regular basis to give you the income you need sustainably. And for that, branding yourself and marketing your skills and expertise effectively becomes critical. You have to keep putting yourself out there till you build a reputation – then people start coming to you !

Sign up/register with Freelance communities and marketplaces to get a steady flow of work and more choice.  The most popular international freelance sites are Upwork.com and Freelancer.com. Fiverr.com too is popular Indian websites, too, are gaining popularity with some niche sites as well. However, do conduct a background check before you engage with these websites.
(Source – Economic Times – note that Elance is now Upwork)

How to Succeed at Freelancing in India – Mind-Shifts that You Need to Make:

Freelancing definitely isn’t everyone’s cup of tea. Things change. And things change rapidly. Your success or failure completely depends on You.  Most of the changes would have to be in your mindset – your thoughts and approach to situations and your ability to plan and decide. Here are five things you need to know before making the big shift from quitting your full time job to becoming a freelancer:

  1. Finance: The comfort and assurance of a pay check at the end of the month will no longer exist. Along with all the joys of being a freelancer also comes the risk of financial insecurity. Start with calculating the minimum income you need (be realistic!) to sustain your lifestyle, then work out the income you need to cover the “bare essentials”. Before you ditch your full-time job to commit to full-time freelancing, be certain that you can earn atleast enough to meet the minimum initially. We recommend having a nest egg to cover your expenses for the first three months atleast (more if you are the sole income earner in the household). Incomes from freelancing go from feast to famine and back again pretty much as a norm. Be prepared. There is a lot of cost cutting and budget planning you will have to meticulously do to be able to spend and save responsibly. And for sure, it has to be more saving (including investments for the future like insurance, etc.) than spending.
  2. Time: How you use your time is paramount and the sole condition to your success. You will realize that “time is money”, and the method in which you time and plan your work will be directly proportional to how much you are able to earn. It is easy to get into the schedule of a workaholic, which is something you should ideally be careful of. Remember, it is only when you enjoy your work that you will be able to sustain yourself and your business.
  3. Abilities and Skills: Once a freelancer, you are solely responsible for your growth. Your learning and skill development could either come to a grinding halt, because you would have no direct motivation to invest time in it anymore, or you could, once in every few months, look back, re-assess and re-plan. Stay abreast to stay competitive.
  4. Resources aka Technology and Tools: It will be solely your responsibility to set up your own support framework in terms of technology and tools, and ensure that it does not let you down. You know, as well as we do, that when this one thing goes wrong, you will lose out on money, time and since time is money, both. Capitalize on your strengths, and do not be afraid to delegate what you are not good at, because trying to micromanage everything never quite works.
  5. Staying Afloat: When you took, or take, the decision to become a freelancer, it was solely yours. It is essential that you do so, keeping all the pros and cons in mind. It is quite a daunting task to be able to go out there all on your own and pursue your aspirations. Every time you feel the pressure getting to you, keep reminding yourself why you ended up there in the first place, so that you stay afloat.

To work for yourself, be your own boss AND have a steadily increasing income is a dream for most. Only very few have the courage and the attitude to transform this into reality. There is no better time than today to be a freelancer in this new open-work, skill driven economy. And as our mentor, Seth Godin says (Check out his course for freelancers) – Each of us gets to choose the sort of freelance work we will do. This is a profound freedom, and one that we often ignore, wasting the opportunity

.When you move up the ladder, step by step, the work gets more rewarding. We each start as a replaceable cog, open to taking whatever is offered. With focus and effort, though, you can go all the way to becoming a remarkable creator with few substitutes. Along the way, you will gain respect, income and freedom.

What did you think of our Essential Guide for Freelancing in India – we would love to hear back from you. If you are a freelancer, we welcome you to share your feedback on this post and/or your experiences as a freelancer for our readers. If you want to become a freelancer and have a question that we have not answered, ask away here or email us at contact@oorjabizops.com if you want to keep your aspirations confidential.

Happy Freelancing Journey!

Header Pic courtesy : http://khalidfarhan.com/

To Do or Not To Do – Quitting Your Full Time Job to Work from Home: CONS

To Do or Not To Do – Quitting Your Full Time Job to Work from Home: CONS

In our earlier post, we wrote about the advantages of working from home. However, working from home is surely not as easy as it may seem to be and it is not recommended for everybody. In this post we point out a few scenarios where work from home may not be the best option for you. By no means do we intend to confuse you. In fact, we hope these two posts together will bring some clarity to help you make an informed decision. Here are some reasons as to why it may be wiser for you to not quit your full time job to work from home.

1. Not for ‘procrastinators’ – If thinking of getting down to work reminds you of the tap that needs to be fixed, the room that needs to be cleaned and the cake that needs to be baked, admit that you are a ‘procrastinator’. Working from home will only make you procrastinate even more. To be able to work from home, you need to constantly motivate yourself, you won’t have other colleagues or your boss to do that for you, and need to be extremely self-disciplined. This is perhaps one of the greatest flip sides, that you may descend into the land of slackers and never recover!

2. Not for workaholics – If you are the opposite of what a procrastinator is, a go-getter and a workaholic, this may not be quite the right option for you either since you will have no office hours to limit your work to and will end up working crazy hours because you know your home is your work place. As a result, you will neglect your family, and/or have no social life at all.

3. You miss out on networking and office fun – One of the greatest disadvantages of working from home is that there will be far lesser or no opportunities at all for networking. In the process you end up losing out on knowing a lot of resourceful and interesting people. Also, there will be no scope for water cooler conversations and the office camaraderie, unless you plan on talking to your water cooler back home, which we explicitly forbid, since it would creep your dog out. You wouldn’t want that to happen since he might be the only company you’ve got!

4. There will be no office to ‘escape’ to – You chose work from home to be closer to your family, and to be a more responsible person who takes care of both family as well as work. However, what you probably don’t realize is staying at home 24*7 might get very depressing either because of isolation or because of having to give constant attention to people/things. In that case, office would at least give you a few hours away from home to help you recharge. Once you choose on working from home, you would no longer have that option.

5. Distractions – Yelling kids, needy pets, the constantly ringing door bell. Telephone ringing off the hook. Neighbour’s television. Your own temptations to take afternoon naps or swims, or simply to finish that “un-put-downable” book! There will be distractions galore if you work from home and it takes a very strong mind to ignore these, keep calm and continue working.

Besides, there is also the all-important “money” factor.  In some cases, opting for a work-from-home option may mean taking a substantial cut in the compensation. Most companies have not yet realized the full potential of offering remote or flexible working options and see this option as a soft or unnecessary perk (there are some companies too who reward their employees for opting for this option as it leads to considerable capex and opex savings for them).

If you feel the cons are nothing you have to worry about and the pros far outweigh them, we wish you all the very best. If you feel that the pros are not worth it, and having a full time job is much better for you, we wish you all the very best too! However, if you are still confused, we urge you to write to us and we will do our best to walk you through your confusions. Here is wishing you happy confusions! 🙂

P.S:

To Do or Not To Do – Quitting Your Full Time Job To Work From Home: Pros

To Do or Not To Do – Quitting Your Full Time Job To Work From Home: Pros

With the work from home trend gaining wider acceptance, it is no longer regarded as a ‘soft’ option.  If you hate starting your Monday morning stuck in a bumper to bumper traffic jam, dreading the company of annoying co-workers, this option may work out perfectly for you. However, like everything that sounds too good to be true, this too comes with some fine print conditions. Before making up your mind to quit your full-time job to work from home, make sure you have assessed the pros and cons in detail. Over the next two posts, we introduce you to some reasons why work from home may be the best option for you, and some reasons as to why it may not work for you. Happy reading!

1. More Flexibility: You will be able to work at your own pace, more or less. If you have kids or pets to look after this may be a great option for you. You can tend to your household chores in your self-awarded work breaks, and will be able to spend more time with your family. You may work in your jammies if you feel like it, no one will ask you not to. You can even binge eat while you work (maybe not such a great idea!). Essentially, you will have a lot more freedom in planning and executing your schedule.

2. No Commuting: This may be nothing short of a blessing for many of us who detest wasting hours of our precious time amidst blaring horns and toxic air. Working from home would mean saving those hours wasted stuck on the road. In other words, your life decisions will not have to be planned according to the “rush hours”.

3. Family Time: If you’ve always felt like you are constantly having to cut down on your family time because of your crazy work hours, you will now have more time to spend with your family. Work can get very stressful when your mind is constantly on what is happening back home, if your kids or your aging parents are fine and safe. This way, you will know for sure they are fine, can keep an eye on them and still get your work done.

 4. Economical: Working from home can help you save a lot of cash. You will save on transport expense, wardrobe expenses, food and unnecessary expenses because of workplace obligations (lunches, birthdays of people you don’t even know). Moreover, if you happen to be the founder of your own start up, working from home will also mean not having to pay the cost/rent for a whole separate establishment. You can manage your company or team remotely with as much ease or even more.

 5. Privacy: Once again, a lot of us simply long for this to become a reality for us. In a previous post, we mentioned how being “cubicled” is a “professional reality”. Working from home could be a boost for your productivity since you will not have to entertain or deal with annoying and nosy co-workers who keep inhibiting your progress through their nagging presence! You can work peacefully at your desk (or your own favourite work zone) and in an environment, familiar to you.

Hold on before you make the decision already, wait for our next post on maybe why quitting your full time job to work from home may not be that great an idea after all!

Business Operations Performance Metrics: Employee Satisfaction – Five Leadership Tips to Lead Remote Teams with Ease

Business Operations Performance Metrics: Employee Satisfaction – Five Leadership Tips to Lead Remote Teams with Ease

Employee turnover or attrition is one of the biggest factors that limit an organization’s growth trajectories. With the pressure on margins and the competition for talent, it makes a lot of sense to explore and implement strategies that work as well as or better than financial benefits to attract and retain top talent and increase their productivity. One such benefit is to offer work life flexibility to your people, call it remote work, virtual work, mobile work, telework or telecommuting, work from home – it essentially means moving work to your staff rather than moving your staff to work. In a recent article in HBR by Sylvia Ann Hewlett, she shared some interesting statistics – when surveyed about the possibility of working remotely, 83% of Millennials and 75% of Boomers say that the freedom to choose when and where they work motivates them to give 110%.

Common sense and multiple surveys tell us that remote working is a win-win situation for both organizations and employees – why has this mode then not been adopted more widely?  One key reason is that managers and employers are not really comfortable extending this mode of working. There is a certain reluctance arising from the fear that there will be an impact on productivity levels if people are not there working right in front of you. I have worked in a remote mode and have managed geographically dispersed remote teams for most of my career – and have found a greater than 25% increase in productivity and efficiency levels for both myself and my teams. Working remote is a responsibility – and I have written about the worker aspect of it in my earlier post. Today’s post is focused on the leadership responsibilities of the manager and or employer on making working from anywhere, anytime effective.

Leadership Tip #1: Engage – Communication at all levels and through all available channels is key to success in connecting the “isolated” team members and bringing them together as a team. This is not about the technology and tools (of which a myriad variety is available today) but about the basic steps to create an emotional connection. Listen, converse, and reach out often to build a rapport with your team members and a shared environment of trust. Create frameworks and processes for communication, decision-making and problem solving for your team with guidelines on how, when and where people can interact with each other to set the expectations and the pattern.  Mailing lists, weekly one-on-one calls or meetings, chat sessions, social media sharing all help bring people together.

Leadership Tip #2: Empower – Micromanagement of tasks and depending on physical proximity to keep track of your team is of course no longer a possibility here (and should not be so even in regular work environments). So let go the old style of leadership and move to outcome based leadership. It’s all about trust. Give autonomy (with accountability) to your teams. Set goals with deadlines – make sure that your teams fully understand the goals and have the support that they need to achieve them – and track them on outcomes instead of tasks. Address problems early and be available to your teams. Promote “intrapreneurship” within your teams, sit back and enjoy watching them GO.

Leadership Tip #3: Enable – This one is about technology and tools. Create a secure and efficient environment for your remote team to work seamlessly without hassles. Microsoft, SAP, Cisco and many others have great tools to ease remote working. Simple things like good internet bandwidth, power backups and laptops, Conference Bridge and WebEx, project management tools all have a big impact on productivity when working remote. Evaluate the options that best fit the team and the business needs and provide the facilities to your team to enable productive working across multiple time zones and locations.

Leadership Tip #4: Energize – Enthuse your remote teams by providing a shared vision and purpose and making it clear about how their work contributes to the success of the organization. This is extremely important in a virtual environment where team members may feel isolated from the organization and ambivalent about the hits and misses in the organization. Ensure that there is no disparity in compensation, promotion eligibility and benefits between the people who work from office and those that don’t. Make your teams successes and contributions visible throughout the organization. Encourage the team to mentor each other and make wins and losses a joint responsibility by celebrating wins and learning from mistakes together.

Leadership Tip #5: Exemplify – It all begins with you – walk the talk and set the right example through your own actions. Be proactive, alert, transparent and always available for your teams. Put in more effort to stay connected with your teams, appreciate often and be sensitive to the work-life balance of your team members. Working remote needs a lot of integrity and honesty and not everything can be laid out in black and white in policies and processes. Influence your teams through your own example and by being a role model so that there is no confusion within the teams on the “right” way to do things in a remote work environment.

These tips and ideas are not new – managers have been using them to ensure their team’s success in regular work environments. However, these become even more important in a remote working environment. By improving communication, learning to manage by outcomes rather than tasks, and nurturing and sustaining trust between managers and employees the entire organization benefits. I can also safely say that my management skills have significantly increased through working and managing in the remote mode.

What tips can you share from your experiences in working flexibly – did you find productivity improvements? What challenges did you face and how did you overcome them? I would love to hear and learn from you.